Also, under certain circumstances we might grant you a provisional credit for the disputed amount. If we determine that you are not responsible for the charges, you will be reimbursed. As part of the dispute resolution process, we will contact both parties in the transaction. Folks who are already paying 10.99 a month or 99 a year for the platform that offers free two-day shipping on Amazon-warehoused goods along with other digital goodies can enjoying Amazon Music. Payments for Prime Video titles purchased and rented are taken using the payment method that you have set in your 1-Click settings - which can be accessed and managed through the Settings section of Your Account. Additional content on Prime Video is paid for using your 1-Click payment method. The Policy details additional requirements and certain limits on our liability for unauthorized transactions. Paying for Prime Video Rentals or Purchases. If you want information about unauthorized or erroneous transactions or activities involving Amazon Pay and any balances that you hold or bank accounts that are registered with Amazon Pay, see Unauthorized transactions policy. Or you can ask about the error in mail by sending a message to:Īmazon Payments, Inc., P.O. I was able to cancel it, 24 hrs after being billed and will get a refund in 3-5 days. I contacted customer service via chat, and was told it was an HBO subscription. If you still can't figure out where the charge originated, you can file a claim on the View Order Details page for your order, as described above. I was charged for AMAZON DIGITAL SVCS 86686 WAUS for 14.99.
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